Shipping Policy

Shipping Policy

Order Processing Times

We strive to get your items on their way as quickly as possible. All orders are typically processed and prepared for shipment within 1–3 business days. You will receive a confirmation email as soon as your order is placed, and another notification with a tracking number once your package has been shipped.

Shipping Rates and Estimates

We are proud to offer shipping to the United States and select international locations. Because we work with global partners to bring you the best value, our standard shipping typically takes 7–15 business days to arrive at your door. Please note that these timeframes are estimates and do not include the initial processing time.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking page. This allows you to follow your package every step of the way. Please allow 24–48 hours for the tracking information to update once you receive your notification.

Customs, Duties, and Taxes

For international orders, please be aware that your package may be subject to import duties and taxes once it reaches your country. These charges are the responsibility of the customer. We recommend contacting your local customs office for more information regarding potential fees.

Missing or Delayed Packages

If your package has not arrived within the estimated timeframe, please contact our support team at support@folliclelab.org We will investigate the status of your shipment and ensure that your order reaches you. We are not responsible for packages that are lost due to an incorrect shipping address provided by the customer at checkout.